Safe and Sound Surveillance

​S3 on Guard

​​​SECURITY ALARM TECHNICIAN
Job Code: 114698​

 Position Summary

The Security Alarm Technician is responsible for installing, testing, repairing and servicing electrical and electromechanical equipment in customer’s premises and signal receiving centers. The Security Alarm Technician performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

Duties and Responsibilities of Security Alarm Technician

• Installation, Service, and Troubleshooting of a variety of burglary alarm systems.
• Ability to manage a multiple appointment scheduled daily/weekly.
  
• Makes connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center to properly establish service.
  
• Accurately complete S3 on Guard work orders and paperwork.
  
• Evaluates information furnished for the job, delivered materials, layout of customer’s premises and practical routes for cable, conduit and/or wiring.
  
• Complete administrative tasks including shipping, invoicing, and reschedules.
  
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result inadequate protection for customer use.
  
• Educate customers in various system operations and maintenance.
  
• Follows safety practices to safeguard against injury and damage to property.
  
• Update dispatcher of pre-installation and post-installation
  
• Being a dependable, responsible professional who is dedicated to working in a growing, fast-paced, and demanding environment.
  
• Safeguards against loss of unused materials, ladders and tools on a job site or office location.
  
• Cleans up debris from installation, patches drill holes, and returns unused materials.
  
• Performs other duties as required.
  

Requirements/ Core Competencies

• Excellent attitude, strong work ethic & solid work quality.
• Valid driver's license, and clean driving record.
  
• Reliable and presentable vehicle
  
• Candidates must be able to use computers effectively.
  
• Candidates are required to have a smartphone.
  
• Excellent verbal and written communication skills.
  
• Detail oriented, positive results driven.
  
• Excellent customer service skills with a professional approach to all aspects of the job.
  
• Experience using Ademco/Honeywell, DSC, and GE equipment preferred, but not required.
  
• Must be proactive in completing jobs and tasks with little or no direct supervision.
  
• Provide your own basic tools, and be available to work Monday-Saturday with some early evenings required.
  
• Must have up to date insurance.
  
• Must be willing to have drug test and background check.
  

Compensation

• Competitive, pay-per install rate, with up sale incentives.

Education/Work Experience Required

• High School Diploma or equivalent mandatory
• Electronic Trade School training desired
  
• 2 years maintenance/installation experience (preferred)
  
• Must be Level 1 certified or willing to invest in certification